TERMS OF SERVICE

Terms and Conditions

Web Store

MOVEMENT UNITED OY (Business ID 2747198-8) sells products to private persons within Finland and other European countries. All prices shown include VAT. We reserve the right to price and delivery cost changes.

Placing an order

You can order products on the web store’s site by placing products in the shopping cart and paying for them in the payment service. All customer information is handled confidentially. The contact information given when placing the order is not used for anything else but delivery of the order and for resolving possible issues with the order. When ordering from our web store you are expected to have acquainted yourself and committed yourself to the terms and conditions valid at the time of purchase.

Paying for your order

The payment service between vendors and consumers is offered by Maksuturva Group Ltd (Company registration number 2121703-0) in co-operation with banks and credit institutions. You as a consumer are not required to register or pay extra costs for using the payment service. Maksuturva Group Ltd is an authorized payment institution supervised by the Financial Supervisory Authority (FIN-FSA). All data transfer and money transactions are SSL secured meaning that no external party can see your personal information. Maksuturva Group Oy will show as the recipient of the payment.

Payment options

Online Bank Payments You can use the online payment services of all Finnish banks.
Card Payments and MobilePay by Visa, Visa Electron, MasterCard or Business Eurocard Card payments and Danske Bank’s MobilePay payments in our webstore are provided by Maksuturva Group Ltd in cooperation with Solinor Oy and Bambora AB. Maksuturva Group Ltd submits card payment and MobilePay transactions to Bambora AB, which has acquiring-agreements with the international card companies (Mastercard and Visa). Card numbers are not recorded in Maksuturva Group Ltd’s systems; the card data is processed by the technical service provider Solinor Oy. Solinor Oy has the highest “PCI DSS Level 1” security certification as per the PCI DSS –security standard developed by the international card companies. For its own activities, Maksuturva Group Ltd is certified to the PCI DSS –standard.

Please note that the Mobilepay service is only available for purchases from Finland, Sweden, Denmark and Norway.

Contact information:

Maksuturva Group Ltd Business ID: 2121703-0Keilaranta 5 02150 Espoo Tel. (09) 42 41 7040, workdays between 9 a.m. and 5 p.m. E-mail: asiakaspalvelu@maksuturva.fi www.maksuturva.fi

Order and payment confirmation

After a successful order an order confirmation will be sent to your email. To be able to receive order and payment confirmation emails you are required to fill in your email address when placing an order.

Delivery and costs

The delivery costs will be stated after you have chosen a payment and delivery method. We deliver orders as registered mail which is trackable with a tracking code.

Information for customers outside EU (European Union)
Please note that in some cases you might be subjected to customs, import taxes or brokerage fee when ordering from us. Please check with your local customs office for your local rules and regulations. We don’t deduct VAT for international orders.

Delivery time

Our usual delivery times within Finland are 2-4, other countries 2-8 days depending on the order and delivery method. We are not responsible for delayed deliveries caused by force majeure or any damage due to delayed delivery. We will notify our customers of any exceptions in delivery times on by e-mail.


Terms for product exchanges and returns

You have a legal right according to the consumer protection law of Finland to exchange products or return your order or part of it within 14 days of receiving the order. The right of return is only applicable to unused, re-sellable products in their original packing. Returns and Exchanges only apply to product that has been purchased from strike-mvmnt.eu. All returns and exchanges require a Return Authorization# (RA#). Please contact us directly to obtain the RA# and instructions for return prior to shipping.
When returning an order, please attach your customer number / name and contact information as well as your bank account number for money refunds.
If you would like to exchange or return a product purchased on strike-mvmnt.eu, please contact us and we will get back to you shortly.

Return your order to:
MOVEMENT UNITED OY
Kiviaidankatu 2C
00210 HELSINKI, FINLAND

Problem situations

In case your order has gone missing, has been damaged during delivery or you are not satisfied with your order in any other way, you are required to notify the relevant party or parties stated in the terms and conditions within 14 days. If the order has been damaged during delivery, a complaint must be filed with the carrier company immediately.